New Town Onboarding — Lands End Technology

Town / Municipality

Basic identifying information

Official town name * Exactly as it should appear on documents and emails

State *

County

Planning Department mailing address *

Planning Department phone

Town website URL

Town seal / logo Paste a URL or describe — we'll follow up for the file

Domain & Branding

How residents and staff will access the software

Domain preference *

Preferred subdomain or custom domain If you have one in mind

Who manages your DNS? Only needed for custom domain

Brand color preference Optional — we'll match your town's colors

Staff Accounts

Everyone who will use or receive emails from the system

Note: Provide full name and email for each role. If one person fills multiple roles, list them once and note both roles. Leave blank if a role doesn't apply.

Role	Full Name	Email Address
Town Planner *
Planning Board Chair
Planning Board Member 1
Planning Board Member 2
Planning Board Member 3
Planning Board Member 4
Town Clerk *
Town Administrator
Building Inspector
Fire Chief
Police Chief
GPI / Peer Reviewer

Additional staff Anyone else who needs access or notifications

Email Configuration

How outgoing emails will appear to applicants and staff

Outgoing "From" email address * Must be a domain you control, or we use a maplanningsoftware.com address

Outgoing "From" display name

Reply-to address Where applicant replies go — usually the Town Planner

Applicant status notification emails

Notify department heads on every new application?

Application Types

Which applications your Planning Board processes

Which application types does your town use? *

ANR — Approval Not Required (Form A) M.G.L. Ch. 41 §81P — lot divisions that don't require subdivision approval Site Plan Review Commercial, industrial, or multi-unit residential development Special Permit Uses allowed only with Board approval (drive-throughs, etc.) OSRD — Open Space Residential Design Subdivision — Preliminary & Definitive General Agenda Item Discussions, continuances, or items with no formal application

Other application types not listed above

Filing Fees

Amounts collected at submission

Application Type	Fee Amount
ANR (Form A)
Site Plan Review
Special Permit
OSRD
Subdivision (Preliminary)
Subdivision (Definitive)

How is payment currently collected?

Are fee waivers ever granted? If so, who authorizes them?

Planning Board Meetings

Regular schedule and location

Regular meeting schedule *

Meeting start time

Time zone

Meeting location

Zoom / virtual meeting link If hybrid meetings are held

Pre-load upcoming meetings?

Statutory Deadlines

Auto-computed and displayed on every case

ANR constructive approval deadline Default: 21 days under M.G.L. Ch. 41 §81P

Any other application types with statutory deadlines?

Existing Data & Migration

Any data to bring over from a current system

Are you currently tracking applications anywhere?

Do you want historical applications migrated into the new system?

Notes on existing data Format, what's in it, any quirks

Go-Live & Training

Timeline and point of contact

Target go-live date

Primary point of contact for setup *

Contact email *

Contact phone

How many staff members need training?

Preferred training format

Anything else we should know?

Your responses are sent directly to Lands End Technology. We'll follow up within 1–2 business days.

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Thanks — we've got your information!

The Lands End Technology team will review your responses and reach out within 1–2 business days to get your town set up.